Please help to go to Online Store > Themes > click Actions > Edit code.
Then in Templates folder of your theme, find product.json file.
- If it exists, it means your theme is a Shopify 2.0 OS theme.
- Otherwise, your theme is 1.0, and unfortunately, our app cannot support 1.0 themes at the moment.
Should you need any further assistance, please do not hesitate to contact us directly at support@trustz.app
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